Plandy's event and reminder alerts are delivered by your iPhone (through Apple Calendar and Reminders). If alerts aren't arriving, check the following in order.

Check that the item has an alert set

Alerts are set per item.

• Event: open the event and make sure Alert isn't set to "No Alert."
• Reminder: it needs a date and a time set to alert you at that moment.

Check with the Settings Assistant

Settings > Settings Assistant checks these in one place.

• Confirm Calendar and Reminders access are on. If not, jump to Settings from the assistant and turn them on.
• If Low Power Mode is on, background refresh is limited, so alerts can be late or missing. Turn it off.

Check your iPhone's notification settings

In the iPhone Settings > Notifications, make sure notifications are on for Calendar and Reminders — Plandy's alerts are delivered through Apple's own Calendar and Reminders.

If data isn't showing or won't sync, see the "Sync and Backup" guide; for an overall check, see the "Settings Assistant" guide.